1/30/2012
I am surprised by the Yelp review about this place, it was totally not what i experienced.... My family was car shopping in the area. Walk into Toyoto, which turn out to be our first (and last) dealer that we stop by for the day. I will be honest, we weren't expecting for everything to run so smoothly.... Because most sales person are pushy and that just triggers you not wanting to buy the car....
After we park our car, we were immediately greet by the one of the sales consultant (Ray). Ray's has a great sense of humor and patience that a sales person should have. He spent maybe 15-20 minutes with us and explain to us different models and the differences among them. Then we were introduce to Tai who spent a great deal of time with my family, test driving a couple different models of vehicle we were looking at, spending a great deal of time with us comparing the different model. At first, we didnt really find the exact car that I wanted. But he was patient enough to walk us around the lot to see what is available, and BAM the car that 100%% fit my criteria showed up. He was even nice enough to drive the car next to the car we were looking at earlier so its easier for us to compare the two. Both Ray and Tai were super super patient as we compare, and they are not pushy at all. I personally hate pushy sales person.
Next, comes purchasing time, We were introduce to floor manager Carlos. Who spent over an hour with us to work out the price for the new car as well as the price on our trade in. Carlos gave us a reasonable deal on the car after several rounds of negotiation. It makes you feel like they want your business with the amount of time they spend with you.... and they really want to work things out with you.... just negotiate....
Then, Ray and Tai came back to sort out the paper work with us and manage everything very professionally. Being there, definitely made me feel like they really cares about your business. Later on we also found out that it was only Tai's thrid day of work... Super Impressed.
Lastly, we were brought to the financing, where Danny spent a great deal of time explaining all the paper work to the family as well as all the coverage and also the optional 6 year bumper to bumper coverage plan.
Stevens Creek Toyota Thank you for the great service and treat us like a friend/family. YOU ARE AMAZING!!!! Especially thank you to Ray, Tai, Carlos and Danny......
And now we are a happy owner of a brand new Toyota Camry.
Just a couple things.... Keep in mind, they are business people... just make sure you do your homework to see what car and model you really want. find out their values and go shopping....
After we park our car, we were immediately greet by the one of the sales consultant (Ray). Ray's has a great sense of humor and patience that a sales person should have. He spent maybe 15-20 minutes with us and explain to us different models and the differences among them. Then we were introduce to Tai who spent a great deal of time with my family, test driving a couple different models of vehicle we were looking at, spending a great deal of time with us comparing the different model. At first, we didnt really find the exact car that I wanted. But he was patient enough to walk us around the lot to see what is available, and BAM the car that 100%% fit my criteria showed up. He was even nice enough to drive the car next to the car we were looking at earlier so its easier for us to compare the two. Both Ray and Tai were super super patient as we compare, and they are not pushy at all. I personally hate pushy sales person.
Next, comes purchasing time, We were introduce to floor manager Carlos. Who spent over an hour with us to work out the price for the new car as well as the price on our trade in. Carlos gave us a reasonable deal on the car after several rounds of negotiation. It makes you feel like they want your business with the amount of time they spend with you.... and they really want to work things out with you.... just negotiate....
Then, Ray and Tai came back to sort out the paper work with us and manage everything very professionally. Being there, definitely made me feel like they really cares about your business. Later on we also found out that it was only Tai's thrid day of work... Super Impressed.
Lastly, we were brought to the financing, where Danny spent a great deal of time explaining all the paper work to the family as well as all the coverage and also the optional 6 year bumper to bumper coverage plan.
Stevens Creek Toyota Thank you for the great service and treat us like a friend/family. YOU ARE AMAZING!!!! Especially thank you to Ray, Tai, Carlos and Danny......
And now we are a happy owner of a brand new Toyota Camry.
Just a couple things.... Keep in mind, they are business people... just make sure you do your homework to see what car and model you really want. find out their values and go shopping....
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