2/6/2012
You have to expect a long wait, even for an oil change. Came in here early in the morning on Superbowl Sunday. Nick Taylor wrote me up for my car. I wanted an oil change and the wait was 4 hours. They had donuts, bagels, and coffee in the waiting room but was pretty much gone by 8:30am. We brought our dog and walked around for awhile while waiting for the shuttle. They have a poop bag area with water and a fire hydrant. I love how they are dog friendly even though their was no bags, I see the gesture. The shuttle picked us up, with our dog on the seat :) and took us home.
They called us when our car was done but asked if we wanted some warranty work done which we agreed to. We went back because I had to grab something from my car and it was on accessory mode, I wonder for how long?! But I understand they get busy.
When they finished they called us at the time he said it'll take and we paid at the cashier.
For the most part it was a good experience, I wish the wait wasn't all day, but I guess if you buy Toyota your bound to wait!
They called us when our car was done but asked if we wanted some warranty work done which we agreed to. We went back because I had to grab something from my car and it was on accessory mode, I wonder for how long?! But I understand they get busy.
When they finished they called us at the time he said it'll take and we paid at the cashier.
For the most part it was a good experience, I wish the wait wasn't all day, but I guess if you buy Toyota your bound to wait!
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