3 hours ago
PLEASE READ THIS! The Experience my wife and I had from the moment we shook hands with Robert Zargarian (Salesman)to the discussions with Floor Manager Perry Farahani, to everyone on the SCT Team including receiving input from Chris (Parts Mgr), Shane Brown (technical explanation of electronics), and Dave Volkman (Service). This was THE BEST car experience we have had in our lives. We're in our mid 50's and together have purchased now 14 cars since we've been married. There was none of the usual pressure, bait & switch, manipulation or unnecessary waiting. Believe it or not we completed the transaction SuperBowl Sunday. Robert managed and navigated the process with incredible professionalism and insured we were comfortable and had all the information we needed. Robert is new to Toyota (which is tough in the car business even though he was 10 years with a competitor) but we predict he will be a star for Toyota Stevens Creek. Perry should be managing his own Toyota Store. He is such a talent and oozes credibility. As a four time Silicon Valley Start-up CEO I have come to recognize quality talent. People are the (only) difference makers and without Robert and Perry we would not have purchased from Stevens Creek. We were initially just window shopping and wanting to buy closer to home in Palo Alto. We are happy customers and highly recommend Stevens Creek Toyota. My wife was smiling all the way home in her new 2012 Camry Hybrid. Tim and Rene' (Menlo Park).
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