8/29/2012
My Toyota Matrix recently stopped running and I had to have it towed to the dealership on Stevens Creek Blvd. Once I got there, I worked with John Smith, and was thoroughly impressed with his professionalism. He was patient with me, and explained all the options and steps that we would have to take to fix the car. Upon realizing that the problem with the car, had to do with the key, he showed me how to correct the issue. I left just a few minutes later, my car running, and because he showed us how to fix the problem, I didn't have to leave my car overnight for the diagnostic tests(or pay for said diagnostic tests). I am extremely grateful for his help, and I suggest working John if you have a problem with your car.
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